Assistant Store Manager - New Store Opening

THE WHITE COMPANY; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join THE WHITE COMPANY as an Assistant Store Manager in Cambridge, where you'll lead a high-performance team, maximize sales, and enhance customer experience. With a commitment to employee wellbeing, enjoy benefits like generous holidays, product discounts, and personal development opportunities in a thriving retail environment.

Benefits

50% discount on products

25 days holiday, rising to 28 during service

Volunteer Day with charity of your choice

Discretionary annual bonus scheme

Perk Place Benefits Platform

Automatic enrolment into Group Personal Pension

Wagestream Money Management app

Private Medical Insurance

Life assurance plan

Social events and Christmas parties

Qualifications

• Proven track record in retail management.
• Experience in maximizing sales and profitability.
• Ability to coach and develop team members.

Responsibilities

• Support the Store Manager in operational and commercial activities.
• Achieve budgeted sales and control costs.
• Train and motivate staff for performance and service excellence.

Skills

Leadership

Sales Maximization

Customer Service

Job description

Our Role

As an Assistant Store Manager, you will support the Store Manager with all operational and commercial activities in your store. You will provide clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values—being Passionate, Inspiring, and Resourceful—while demonstrating a proven track record of maximizing sales and profitability in a fast-paced, retail environment. As a dedicated and imaginative manager, you will coach and develop your team to reach their full potential and showcase your knowledge and passion for The White Company.

What you'll be doing

• Maximize contribution by helping to achieve budgeted sales and controlling costs.
• Assist the Store Manager in managing store costs without jeopardizing store objectives.
• Assist with training, developing, and motivating staff to achieve high levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please read the attached Job Description for more details.

What we offer you

At The White Company, we value our employees for their dedication; we reward this with great benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday, rising to 28 during service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme in addition to a competitive salary
• Perk Place Benefits Platform offering discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance plan after successful probation
• Social events and Christmas parties throughout the year

Our Equality, Diversity, and Inclusion statement of commitment

At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates diversity. We strive to ensure our environment allows everyone to bring their authentic selves to work, where contributions are valued, abilities are enhanced, and perspectives appreciated. We respect, encourage, and celebrate differences, fostering a sense of belonging.

Our active Equality, Diversity, and Inclusion Policy guides our recruitment and workplace practices. We invite you to join us on this journey.

Our Sustainability statement of commitment

We are dedicated to building a sustainable legacy for a brighter future for people and the planet. We believe this commitment should be reflected in everything we do.