Assistant Store Manager - Luton Airport (40 hours - 12 month FTC)

www.findapprenticeship.service.gov.uk - Jobboard; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail brand in Luton is seeking an Assistant Store Manager to support the team in delivering exceptional customer experiences. You will motivate your team, assist the Store Manager, and ensure the store meets performance goals. The ideal candidate has prior experience in retail or hospitality, strong people management skills, and is willing to work early and late shifts. This position is a 12-month fixed term contract with various benefits.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience as an Assistant Store Manager or equivalent within retail or hospitality.
• 5-year checkable work history is essential.
• Clean criminal record check (CRB/DBS) is essential.

Responsibilities

• Assist the manager in leading the team and fill in when necessary.
• Drive store performance with excellent customer service and teamwork.
• Support recruitment, coaching, and retention of the team.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Coaching

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

-Prior relevant experience as an Assistant Store Manager or equivalent within retail or hospitality.
-People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
-Experience in sharing knowledge to drive behavioural change and develop others.
-Decision making and problem-solving skills.
-Essential: 5-year checkable work history.
-Essential: Clean criminal record check (CRB/DBS)
-Essential: Must be available to work early shifts starting at 3 AM on three days per week and late shifts ending at 10 PM on two days per week.

Benefits of working at Rituals:

-Training and development opportunities
-Competitive bonus scheme
-Rituals employee discount
-Numerous wellbeing initiatives and EAP
-Company & Team Events

Please note: this role is a 12 month fixed term contract