Assistant Store Manager - London Romford (32 hours) - Rituals

DiDixital Impresores; Romford; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to join their dynamic team. This role is pivotal in creating memorable experiences for customers while motivating and leading a diverse team. You will support the Store Manager in fostering a culture of trust and collaboration, driving performance through effective teamwork and exceptional service. With opportunities for training and development, this position offers a rewarding career path in a vibrant retail environment. If you are passionate about retail and have a knack for inspiring others, this is the perfect opportunity for you to shine.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior experience at Assistant Store Manager level or equivalent.
• Strong people management and coaching skills.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support the Store Manager in driving store performance.

Skills

People management skills

Decision-making skills

Problem-solving skills

Communication

Motivation

Coaching

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by assisting them with day-to-day business activities!

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. As Assistant Store Manager, you are inspiring and performance-oriented. On top of that, you have:

1. Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
3. Experience in sharing knowledge to drive behavioural change and develop others.
4. Decision-making and problem-solving skills.

Benefits of working at Rituals

Training and development opportunities.

Competitive bonus scheme.

Rituals employee discount.

Numerous wellbeing initiatives and EAP.

Company & Team Events.