Assistant Store Manager - London Cheapside (32 - 40 hours)

Rituals; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A retail brand is seeking an Assistant Store Manager for their new store in London. The role focuses on motivating the team and enhancing customer experiences. Ideal candidates should have relevant management experience and strong people skills. This position promises a dynamic environment committed to high performance and teamwork.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Strong people management skills including communication, motivation, and coaching.
• Experience in knowledge sharing to drive behavioural change.

Responsibilities

• Motivate team and improve customer shopping experience.
• Assist Store Manager in operations and management.
• Recruit and retain a talented store team.

Skills

People management

Communication

Problem-solving

Motivation

Coaching

Job description

Job Description

This position is for our brand new store opening in Cheapside, London!

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.