Assistant Store Manager I - CE UK Canary Wharf

Tapestry, Inc.; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a dynamic and rapidly expanding luxury brand as an Assistant Store Manager. In this pivotal role, you will lead a talented team, driving store productivity and profitability while embodying the brand's commitment to exceptional customer service. Your leadership will set the tone on the sales floor, ensuring that every customer experience exceeds expectations. With a focus on team development and operational excellence, this position offers a unique opportunity to grow your career in a vibrant retail environment. If you thrive in a fast-paced, collaborative setting and are passionate about delivering luxury experiences, this role is perfect for you.

Qualifications

• Experience in retail management is essential.
• Strong communication skills to engage with customers and staff.

Responsibilities

• Lead the store alongside the Store Manager to maximize productivity.
• Inspire and motivate the team to meet performance standards.

Skills

Retail Management Experience

Customer Communication

Team Leadership

Problem-Solving

Sales Techniques

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Assistant Store Manager I - CE UK Canary Wharf

Location: London, LND, GB

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards.

We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.

Responsibilities:

• Take ownership and accountability for store and support the Store Manager;
• Show leadership through role modeling Coach Service behaviors and Coach selling standards;
• Demonstrate empowerment to solve customer problems and meet customers’ needs;
• Inspire team to meet and exceed performance standards;
• Act as advocate for the team, able to motivate others to achieve results;
• Communicate effectively with store manager, peers, supervisors, and corporate partners;
• Assist in developing plans to address key business issues, and utilize plans to impact business and achieve desired results;
• Able to influence others to gain support to achieve goals and complete projects;

Qualifications:

• Experience in a retail service environment in a position of management;
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
• Ability to communicate effectively with customers and staff and maneuver the sales;
• Ability to work flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.