Assistant Store Manager I - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading landscape supply company seeks a Bilingual Assistant Branch Manager to support branch operations and enhance customer service. The role involves inventory management, team development, and financial performance. Ideal candidates have experience in retail or landscape industries and strong leadership skills. Join a culture focused on teamwork and continuous improvement with opportunities for advancement.

Benefits

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

Qualifications

• 1 to 3 years of experience in retail nursery, irrigation and/or landscape industry preferred.
• 1 to 3 years of managerial experience including leadership, issue management, motivation and team building preferred.

Responsibilities

• Support the Branch Manager in achieving excellence in branch operations.
• Demonstrate exceptional customer service to all SiteOne customers.
• Assist with merchandising product, managing inventory, and other store tasks.

Skills

Customer Service

Leadership

Communication

Education

Higher education degree

High School diploma

Job description

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne,we are passionate about delivering anoutstanding customer experienceandwill stop at nothing to help our customers win. We know that our associates are the key tothissuccess, and our commitment to theSiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

The Bilingual Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth.

What you’ll do:

• • Demonstrate exceptional customer service to all SiteOne customers

  • Cultivate and manage strong relationships with customers

  • Assist customers with their questions and needs, either in person, via the phone or through online ordering

  • Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues.

  • Pull and prepare inventory orders for customer pick up or delivery

  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers

  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance

  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

  • May assist in the onboarding and/or training of new associates.

  • Coach and assist less experienced staff in meeting expected customer service and satisfaction goals.

Skills We Are Seeking

• 1 to 3 years of experience in retail nursery, irrigation and/or landscape industry preferred
• 1 to 3 years of managerial experience including leadership, issue management, motivation and team building preferred
• Understanding of sales and operations planning process
• Excellent communication, customer service and leadership skills
• Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
• Working knowledge of accounting fundamentals
• Knowledge of market preferences, competition, regulations and trends
• Higher education degree preferred
• High School or secondary diploma or equivalent required

Perks:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.