Assistant Store Manager - Home & Fashion

TN United Kingdom; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a new store opening in Canterbury! This role as Assistant Store Manager offers a chance to grow in store management while supporting daily operations and ensuring exceptional customer service. Join a dedicated team that values inclusivity and innovation, contributing to vital research funding while enjoying a range of benefits such as generous annual leave and staff discounts. If you are passionate about retail and ready to make a difference, this is the perfect role for you!

Benefits

38 days annual leave

Wagestream - early wage access

25% staff discount

Health cash plan

Pension contributions up to 10%

Cycle to work scheme

Discounts at retailers and gyms

Holistic support leave

Qualifications

• Experience in a customer-facing role is essential.
• Supervisory experience is required for this position.

Responsibilities

• Ensure the highest standard of customer service.
• Achieve sales targets and maintain visual merchandising standards.

Skills

Customer Service

Supervisory Skills

Sales Target Achievement

Team Development

Retail Standards

Job description

Assistant Store Manager - Home & Fashion, Canterbury

Client: British Heart Foundation

Location: Canterbury

Job Category: Retail

EU work permit required: Yes

Job Reference: 91a4bd85286b

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

The opportunity

NEW STORE OPENING!

Are you looking for an opportunity to progress in store management? We’re seeking an Assistant Store Manager to join our homestore team in Canterbury. This role involves supporting the Store Manager with daily operations and taking full responsibility in their absence.

Key responsibilities include:

1. Ensuring the highest standard of customer service
2. Achieving sales targets
3. Maintaining visual merchandising standards
4. Maximising sales through physical and digital channels
5. Supporting recruitment and development of volunteers
6. Participating in campaign activities
7. Collaborating with the manager on stock generation

This is a 37.5-hour per week position on a permanent contract. Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. The role can be physically demanding due to collections, deliveries, and donations but is rewarding as it contributes to funding life-saving research.

What are we looking for:

• Experience in a customer-facing role
• Supervisory experience
• Commercially driven with innovative ideas
• Inclusive approach to team development
• Passion for delivering exceptional customer service and retail standards
• Results-driven with integrity

Why join the BHF?

We offer a wide range of quality furniture, clothing, jewellery, and more, available in-store and online. Our work helps reduce waste, supports local communities, and funds lifesaving research. With over 700 stores, we prevent around 70,000 tonnes of waste from landfill annually, donating millions of items.

Our commitment to Equality, Diversity, and Inclusion (EDI) is central to our culture, supported by our internal EDI group, Kaleidoscope, and other employee networks.

Benefits include:

• 38 days annual leave (option to buy/sell)
• Up to 10 additional days of holistic support leave
• Wagestream - early wage access
• Enhanced family policies
• 25% staff discount
• Health cash plan
• Access to Virtual GP and EAP
• Pension contributions up to 10%
• Cycle to work scheme
• Discounts at retailers and gyms

Ready to apply?

Follow these steps:

1. Click the “Apply” button below.
2. You’ll be redirected to the BHF Careers page.
3. Complete the application, submit your CV, and upload your employment history.

Additional information:

DBS check required; employment is subject to a satisfactory check.

We are committed to fairness and use anonymous CV software during applications.

Early applications are encouraged as the role may close early.

Sponsorship is unlikely due to salary criteria.