Assistant Store Manager - High Wycombe (40 hours)

DiDixital Impresores; High Wycombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant retail environment as an Assistant Store Manager, where your leadership skills will shine. You'll motivate your team to deliver exceptional customer service while driving store performance. This role is perfect for someone who thrives on teamwork and has a knack for inspiring others. Your experience in retail or hospitality will be invaluable as you support the Store Manager in creating a culture of trust and engagement. If you're ready to take charge and make a difference, this is the opportunity for you!

Qualifications

• Experience as an Assistant Store Manager or equivalent in retail or hospitality.
• Strong people management and communication skills.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support Store Manager with recruitment and day-to-day activities.

Skills

People management

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential, and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

1. Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
3. Experience in sharing knowledge to drive behavioural change and develop others.
4. Decision-making and problem-solving skills.