Assistant Store Manager - Hackett York Outlet

Hackett Ltd; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hackett Ltd is seeking a driven Assistant Store Manager in York, focused on sales leadership and team management. This role offers the opportunity to drive brand passion and enhance customer loyalty in a dynamic retail environment, while enjoying attractive benefits and career growth opportunities.

Benefits

Staff discounts across AWWG brands

Monthly commission system

Access to Perkbox

Career growth opportunities

Life assurance

Team building and engagement activities

Cost effective commuting options

Free courses on various topics

Exclusive event invitations

Stylish uniform provided

Qualifications

• Minimum two years of fashion retail experience.
• Proactive approach to learning and skill development.
• Strong people skills and team management abilities.

Responsibilities

• Lead the store team to achieve sales targets and KPIs.
• Ensure high-quality customer service and loyalty.
• Manage store operations including inventories and staff scheduling.

Skills

Results oriented

Detail-oriented

Team player

Creative

Energetic

Education

Degree in Business Administration and Management

Job description

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the
passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales
  team, supporting the Store Manager, enabling the internal development of the
  people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial
  targets and KPIS, engaging the sales team through action plans and, at the
  same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention
  to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories,
  stock management, cash register, daily reports, team schedule management,
  etc.

Requirements

What you need to succeed in this role

• Degree in Business Administration and Management (desirable).
• Fashion retail experience, minimum two years
• Results oriented
• Motivated, energetic, people person, and team player. You are very detail-
  oriented, proactive, and creative. You are ready to learn new skills that will help you to
  build an exciting career with us.
  

Department: CRO | Assistant Store Manager