Assistant Store Manager - Glasgow Fort (40 hours)

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Job Responsibilities

1. Motivate your team and provide each customer with a meaningful shopping experience.
2. Act as second-in-command, filling in for the Store Manager when necessary.
3. Drive store performance by ensuring excellent customer service, effective teamwork, and efficient operations.
4. Support the Store Manager in creating a culture of trust through positive feedback.
5. Assist in recruiting, hiring, and retaining a diverse and talented team.
6. Coach team members to enhance engagement and help them reach their full potential.
7. Support the Store Manager with daily business activities.

Qualifications and Skills

• Relevant experience at Assistant Store Manager level or similar in retail or hospitality.
• Strong people management skills including communication, motivation, coaching, and inspiration.
• Experience in knowledge sharing to influence behavioral change and development.
• Decision-making and problem-solving abilities.
• High energy, humility, and a sense of humor.
• Ability to encourage others and achieve store goals in customer satisfaction and sales.
• Inspiring and performance-oriented mindset.