Assistant Store Manager - GAME

TN United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative retail leader as an Assistant Store Manager in Nottingham, where you will play a pivotal role in driving store success. This dynamic position involves training and coaching a passionate team, overseeing daily operations, and ensuring exceptional customer service. You'll thrive in a fast-paced environment, making impactful decisions and fostering a culture of excellence. With a competitive compensation package, including bonuses and development opportunities, this role is perfect for fearless leaders ready to make a significant difference in the retail industry.

Benefits

Bonuses

Recognition Schemes

Development Courses

Store Discounts

Gym Memberships

Qualifications

• Experience in a fast-paced retail environment with supervisory responsibilities.
• Ability to impact sales, manage payroll, and reduce stock loss.

Responsibilities

• Assist in managing store operations and achieving KPI targets.
• Train and coach team members to enhance performance and customer service.

Skills

Management Experience

Sales Impact

Talent Development

Customer Service

Pressure Management

Job description

Job Title: Assistant Store Manager - GAME, Nottingham

Client: Frasers Group

Location: Nottingham, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: 3f547eb7fa4d

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

The Opportunity

As a Fraser’s Group employee, you will be part of one of the UK’s fastest growing retailers. We are rethinking retail with our diverse collection of brands, striving to innovate and change the industry. We seek fearless Managers who are willing to take risks and reap rewards. Reporting to the Store Manager, you will support your store and team, helping to train, coach, and engage them to surpass company objectives. You will assist in implementing business initiatives, managing store operations, customer service, budgeting, and product management. Additionally, you will take ownership of key areas and be accountable for the store in the Store Manager's absence.

Key Result Areas and Competencies

1. Operations

• Assist with all store operations and ensure KPI targets are met
• Support workload planning for an efficient team
• Make confident decisions and delegate effectively
• Ensure compliance with processes and maintain a safe environment
• Assist in training and coaching the team
• Use communication tools to monitor tasks and deadlines

2. Controls

• Use reports to monitor wages and resolve issues promptly
• Support store scheduling according to trading patterns
• Assist with payroll processing and compliance
• Ensure store meets standards for compliance, customer service, and security
• Be accountable for wages and store management in the absence of the Store Manager
• Understand business and customer needs to deliver excellent service
• Maximize sales opportunities through product knowledge and team training
• Track and communicate KPI performance to the team
• Analyze reports to support sales and profitability
• Interpret merchandising guidelines effectively

3. Development

• Identify internal talent and support performance management
• Address performance issues professionally
• Engage in personal development and accept feedback
• Promote Frasers Group values and coach the team accordingly
• Encourage team feedback and serve as a communication point

4. Leadership and Management

• Inspire and role model for the team
• Coach and motivate to achieve success
• Take responsibility for key areas and outcomes
• Build strong relationships within the team
• Collaborate with the Store Manager for overall store success

Qualifications and Requirements

• Supervisory or management experience in a fast-paced retail environment
• Proven ability to impact sales, payroll, and stock loss
• Experience in developing talent
• Ability to work under pressure and meet deadlines
• Commitment to supporting high store standards and customer service

Behaviours

We seek fearless individuals who embody our principles:

• Own it and back yourself: Take responsibility and strive for above-expectation results
• Think without limits: Push performance and encourage ideas
• Act with purpose: Make decisive, aligned decisions and learn from mistakes

Additional Information

We offer a competitive package including bonuses, recognition schemes, development courses, store discounts, gym memberships, and more.