Assistant Store Manager (Full Time/Part Time) - Hackett London Chesire Oaks

Hackett London (Retail); Ellesmere Port; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company seeks a Supervisor for its store in Ellesmere Port. The role requires strong sales skills and a commitment to exceptional customer service. With a focus on brand representation and store management, candidates should have prior experience and be team-oriented.

Qualifications

• Minimum of 2 years experience in the sector.
• Additional languages are desirable but not essential.

Responsibilities

• Resolve customer inquiries and exceed expectations in the store.
• Achieve personal and store sales goals based on KPIs.
• Maintain the store according to the company's image.

Skills

Customer Service

Sales Skills

Stock Management

Education

Completed training cycle

Job description

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Client:

Location:

Ellesmere Port, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ba0976e66b74

Job Views:

13

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

If you are interested in becoming a member of Hackett London, we would be happy to receive your application! This is a general application for Supervisors in London, not assigned to a specific store.

You involve yourself in everything you do, taking care of every detail. If this sounds like you, we are waiting to hear from you. We excel at creating teams and helping them develop in a distinguished way.

We celebrate the British spirit in all our actions, and we count on you to continue growing and improving.
We create an experience, a smile! You have found Hackett.

Your mission:
Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What will your objectives be?

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand, and demonstrate comprehensive knowledge of the product.
• Achieve personal and store sales goals based on KPIs.

Store image management

• Maintain the store according to the company's image.
• Keep the stockroom and accessories room organized.
• Minimize stock loss.
• Replenish stock in a timely manner.

Professional behavior

• Adhere to the company's dress code.
• Participate actively in staff meetings.
• Develop and maintain good relationships with colleagues and management.
• Assist and train other staff members.
• Follow health and safety guidelines.
• Represent the brand positively as an ambassador.

Store management

• Open and close the store as needed.
• Handle administrative tasks.

Required qualifications:

• Minimum of 2 years experience in the sector.
• Completed training cycle.
• Additional languages are desirable but not essential.