assistant store manager - full time - covent garden

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant family as an Assistant Manager, where your passion for sales and customer engagement will shine! This role places you at the forefront of a dynamic retail environment, empowering you to lead a sales team, enhance customer loyalty, and ensure brand excellence. You'll be instrumental in creating memorable shopping experiences while driving store performance through effective coaching and support. With a commitment to personal growth and a stable career path, this opportunity invites you to flourish in a supportive atmosphere that values diversity and teamwork.

Benefits

Permanent contract

Career development opportunities

Exclusive training courses

Qualifications

• Passion for selling and motivating the team.
• Excellent presentation and social skills.
• Proactiveness and dynamism in customer interactions.

Responsibilities

• Assist the Manager in daily operations and customer interactions.
• Motivate and coach the sales team.
• Monitor KPIs and maintain store standards.

Skills

Sales Techniques

Customer Service

Team Motivation

Product Knowledge

Interpersonal Skills

Job description

Descriptif du poste

Join the ba&sh family and make your career shine!

As Assistant Manager, you are the right arm of the Manager of the point of sale and will assist with all their tasks. You will be in direct contact with our customers.

Key tasks as a brand ambassador include:

• Coaching the sales team (reinforcing product knowledge and sales techniques)
• Growing the turnover
• Encouraging customer loyalty through courtesy and relevant advice
• Having in-depth knowledge of our brand story, offerings, silhouettes, and collections
• Maintaining the brand image

Daily responsibilities:

• Serving as a link with the point of sale Manager
• Motivating and sharing expertise with the sales team
• Providing personalized purchasing experiences to customers
• Keeping the store clean, tidy, and well-merchandised
• Stock management
• Monitoring KPIs such as sales index, average basket, transformation rate, and omnichannel sales

You will also ensure that ba&sh’s CSR policy is respected and act as its ambassador daily.

Profil recherché

At ba&sh, we believe in the power of a smile, passion for your work, and motivation to help customers have an exceptional purchasing experience.

If you are an expert in personalized sales, bring your:

• A passion for selling and motivating the team
• A warm and welcoming personality
• Excellent presentation and social skills
• Leading by example (soft and hard skills)
• Proactiveness, tenacity, and dynamism
• Listening, observation, and commercial skills
• A desire to teach and interpersonal skills
• Genuine personality and operational excellence

Benefits of working with us:

• Permanent contract offering job stability
• Opportunities for career development and mobility
• Exclusive training courses for Assistant Managers

ba&sh is eager to hear from you!

We value diversity in all its forms and are committed to fostering an inclusive environment. We welcome applications from all qualified candidates and aim to create a sense of belonging for every employee.

If you wish to join a growing brand that embodies its philosophy, please send us your application.