Assistant Store Manager Feltham

Virgin Media O2; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Virgin Media O2 is seeking an Assistant Store Manager in Feltham to lead a dynamic team, ensuring exceptional customer experiences. You’ll coach and inspire team members while driving success through engagement and accountability. If you thrive in fast-paced environments and are passionate about customer service, apply now!

Qualifications

• Experience in leading and developing teams.
• Experience delivering first class customer experiences.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and inspire a motivated team.
• Ensure retail excellence and customer satisfaction.
• Follow processes and manage performance.

Skills

Communication

Team Leadership

Customer Service

Adaptability

Job description

Social network you want to login/join with:

Assistant Store Manager Feltham, Feltham

Client:

Virgin Media O2

Location:

Feltham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

8557598d4ac1

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

As an Assistant Store Manager you'll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.

You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do. Making every day better for our customers through personal experiences that count.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Experience working in a fast paced environment, not necessarily Retail.
• Experience in leading and developing teams
• Experience delivering first class customer experiences
• Experience following process and procedures
• Experience delivering reviews and performance management
• Experience working towards targets and driving success.

The other stuff we are looking for

We'd also love you to bring;

• Strong communication and listening skills
• The ability to change and adapt to the business needs
• Experience in using systems and following processes
• Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.