Assistant Store Manager - Edinburgh Airport (40 hours)

Rituals; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager in Edinburgh. This key role focuses on motivating the team, enhancing customer service, and supporting operational efficiency. The ideal candidate will inspire their colleagues while driving store performance and fostering a culture of trust and teamwork.

Qualifications

• Prior relevant experience as Assistant Store Manager or equivalent in retail/hospitality.
• 5-year checkable work history.
• Clean criminal record check required.

Responsibilities

• Motivating the team and ensuring a meaningful shopping experience.
• Supporting Store Manager with day-to-day activities.
• Coaching team members to help them achieve full potential.

Skills

Communication

Motivation

Coaching

Connection

Inspiration

Decision Making

Problem Solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated. On top of that, you have:

• Prior relevant experience as an Assistant Store Manager or equivalent within retail or hospitality.

• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)

• Experience in sharing knowledge to drive behavioural change and develop others.

• Decision making and problem-solving skills.

• Essential: 5-year checkable work history.

• Essential: Clean criminal record check (CRB/DBS)

• Essential: Must be available to work early shifts starting at 3AM,three days per week and late shifts ending at 10PM, two days per week.