Assistant Store Manager Dudley Merry Hill

TN United Kingdom; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in a fast-paced retail environment. Your role will focus on creating a motivated workforce that prioritizes customer satisfaction and drives business success. With a commitment to inclusivity and equity, this position offers a rewarding opportunity to make a significant impact while being supported by a comprehensive benefits package. Join a company that values diversity and empowers its employees to thrive in their roles.

Benefits

Comprehensive reward package

Support for loved ones

Inclusive culture

Diversity initiatives

Qualifications

• Experience in leading and developing teams.
• Experience delivering first-class customer experiences.

Responsibilities

• Lead and motivate a team to deliver retail excellence.
• Ensure customer satisfaction through personal experiences.

Skills

Team Leadership

Customer Service

Communication Skills

Process Adherence

Performance Management

Target Achievement

Job description

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Assistant Store Manager Dudley Merry Hill, Dudley

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Client:

Virgin Media

Location:

Dudley, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

d8383e5c1f46

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

As an Assistant Store Manager, you'll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged daily, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.

You will help create a successful, motivated, and engaged team through leading, coaching, and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.

Who we are

We are the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. Our diverse, high-performing teams are packed with talent. Together, we offer the UK more choice and better value, driven by our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive, and equitable for all

Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers. We build equity and inclusion into everything we do, supporting you to be your authentic self throughout your application journey.

The must-haves

In order to be considered, you must have the following experience:

• Experience working in a fast-paced environment, not necessarily Retail.
• Experience in leading and developing teams.
• Experience delivering first-class customer experiences.
• Experience following process and procedures.
• Experience delivering reviews and performance management.
• Experience working towards targets and driving success.

The other stuff we are looking for

We'd also love you to bring:

• Strong communication and listening skills.
• The ability to adapt to business needs.
• Experience using systems and following processes.
• Experience adhering to key compliance requirements related to standards, Health & Safety, cash management, security, stock management, FCA compliance, refunds, and discounts.

What's in it for you

Our goal is to celebrate our people, their lives, and everything in-between. We aim to create a culture that empowers everyone to bring their best selves to work each day. We believe that an inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you will enjoy a comprehensive reward package with benefits and additional extras to support you and your loved ones, ensuring you're covered no matter what life throws your way.