Assistant Store Manager (Clincl)

BOOTS; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a passionate leader to inspire their team in delivering exceptional customer care and driving business growth. This role involves leading by example, fostering a positive team environment, and ensuring compliance with the highest standards of service and safety. With a commitment to professional development and a focus on talent nurturing, this position offers a unique opportunity to make a significant impact in a dynamic retail environment. Join a forward-thinking company that values diversity and inclusion, and where your contributions will be recognized and rewarded.

Benefits

Competitive salary and pension scheme

Staff discounts

Attractive bonus scheme

22 days holiday plus bank holidays

Flexible benefits package

Career development opportunities

Qualifications

• Must have a professional and caring character with a desire to help others.
• Excellent leader with the ability to coach and develop teams.

Responsibilities

• Drive team to meet sales and service targets while managing costs.
• Ensure compliance with clinical governance and health and safety standards.

Skills

Leadership

Communication

Team Development

Customer Service

Compliance

Health and Safety

Business Planning

Education

Basic understanding of opticians practice

Job description

About the opportunity

Working with your Store Manager, you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.

Key responsibilities include:

• Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuring continuous improvement where possible.
• Lead your team to ensure compliance with the Boots Opticians clinical governance agenda by promoting the highest standards.
• Lead for Active Care in your store, ensuring that customer and colleague health and safety is at the heart of everything you do.
• Support the store succession plan by developing talent for your store and key roles within the area.
• Accountability for cash accounting compliance within your store and ensuring that all related policies are implemented and upheld.

About you

To be successful in this role, you will have a professional and caring character, with a true desire to help others feel good. In addition, you will:

• Be a great communicator, both in 1:1 and group situations.
• Be exemplary in working to lead and deliver the business plans and a first-class customer journey.
• Create a positive, energising climate for teams, working at pace with a strong delivery mindset.
• Be an excellent leader with the ability to coach and develop individuals and teams.
• Have a passion for keeping up to date with your own learning and development.
• Demonstrate at minimum a basic level of knowledge and understanding of opticians practice.

Our Benefits

• Competitive salary and pension scheme.
• One of the best staff discounts in the UK.
• Attractive bonus scheme.
• 22 days holiday plus bank holidays with opportunity to purchase more.
• Additional flexible benefits that allow you to create a package that best suits your individual needs, including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.
• Excellent opportunities to develop and career opportunities across Boots Opticians, Retail, and Pharmacy.

Why Boots?

Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door, including yours. Bring your skills to a business that offers genuine career progression thanks to the sheer diversity of stores and roles - and expect to be supported and developed from day one.

What's next?

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Our Diversity and Inclusion commitment

Diversity and inclusion are at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues in achieving a good work-life balance.

This role is subject to a DBS/PVG check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.