Assistant Store Manager - Cheltenham (32 hours)

www.findapprenticeship.service.gov.uk - Jobboard; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand is looking for an Assistant Store Manager for their new store in Cheltenham. In this role, you will motivate your team, deliver exceptional customer service, and support the Store Manager. Prior experience in a similar role is essential. The position offers training, a competitive bonus scheme, and employee discounts.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to encourage others and reach store goals in terms of customer satisfaction and sales.
• Strong focus on delivering exceptional customer service.

Responsibilities

• Motivating the team and giving customers a meaningful shopping experience.
• Supporting Store Manager in creating a culture of trust.
• Helping with day-to-day business activities.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Coaching

Job description

Share your talents:

This position is for our brand new store opening in Cheltenham!

Address: 78 PROMENADE, CHELTENHAM, GLOUCESTERSHIRE, GL50 1NB

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

-Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
-People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
-Experience in sharing knowledge to drive behavioural change and develop others.
-Decision making and problem-solving skills.

Benefits of working at Rituals:

-Training and development opportunities
-Competitive bonus scheme
-Rituals employee discount
-Numerous wellbeing initiatives and EAP
-Company & Team Events