Assistant Store Manager - Bury St Edmunds (40 hours)

Rituals; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in Bury St Edmunds is seeking an Assistant Store Manager to motivate a team and ensure excellent customer service. The role involves supporting the Store Manager, coaching staff, and maintaining store performance. Ideal candidates will have experience in retail or hospitality, people management skills, and strong problem-solving abilities. This position offers a chance to be a key player in fostering a positive store environment.

Qualifications

• Relevant experience at the Assistant Store Manager level or equivalent in retail or hospitality.
• Ability to motivate others and achieve store goals related to customer satisfaction and sales.
• Experience in sharing knowledge to influence behavioral change and develop others.

Responsibilities

• Motivate your team and provide exceptional customer service.
• Support the Store Manager in daily business activities and decision-making.
• Coach team members to enhance engagement and reach their full potential.

Skills

People management skills

Motivational skills

Decision-making

Problem-solving

Job description

Job Description

As an Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You will act as second-in-command, ready to step in for your Store Manager when necessary. Your primary goal is to drive your store's performance by ensuring excellent customer service, effective teamwork, and efficient operations daily.

You will serve as a role model for your team and a true ambassador for Rituals. Supporting your Store Manager, you will help create a culture of trust through positive and constructive feedback. You will assist in recruiting, hiring, and retaining a diverse and talented team. Additionally, you will coach team members to enhance engagement and help them reach their full potential, while also supporting the Store Manager with daily business activities.

Please note this role is based in Bury St Edmunds, Suffolk.

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate others and achieve store goals related to customer satisfaction and sales. As an Assistant Store Manager, you are inspiring and performance-driven.

In addition, you possess:

• Relevant experience at the Assistant Store Manager level or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to influence behavioral change and develop others.
• Strong decision-making and problem-solving skills.