Assistant Store Manager - Bluewater (40 hours)

www.findapprenticeship.service.gov.uk - Jobboard; Greenhithe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retailer in Greenhithe is seeking an experienced Assistant Store Manager to motivate the team and enhance customer satisfaction. You will support daily operations and manage stock efficiently. The ideal candidate has prior experience in retail or hospitality, with strong people management skills. This role offers a competitive bonus scheme and training opportunities.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Numerous wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Motivating the team and ensuring excellent customer service.
• Supporting the Store Manager with day-to-day activities.
• Managing stock and inventory effectively.

Skills

People management skills

Decision making

Problem-solving

Job description

Share your talents:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

-Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
-People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
-Experience in sharing knowledge to drive behavioural change and develop others.
-Decision making and problem-solving skills.

Benefits of working at Rituals:

-Training and development opportunities
-Competitive bonus scheme
-Rituals employee discount
-Numerous wellbeing initiatives and EAP
-Company & Team Events