Assistant Store Manager - Bicester Village (40 hours)

Rituals; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager who is passionate about motivating a team and enhancing customer experiences. In this role, you will be the second-in-command, stepping in for the Store Manager as needed, and driving store performance through effective teamwork and operations. Your ability to inspire and coach team members will be crucial in fostering a culture of trust and engagement. Join a dynamic team where your leadership can make a real impact and help shape a meaningful shopping experience for every customer.

Qualifications

• Experience in retail or hospitality as Assistant Store Manager.
• Ability to encourage and inspire team members effectively.

Responsibilities

• Motivate your team and ensure excellent customer service.
• Support Store Manager with daily business activities.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You’re also second-in-command, ready to step in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged and to achieve their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities.

Qualifications

We value high energy, humility, and a sense of humor!

You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.