Assistant Store Manager, Baldock

Garden House Hospice Care; Baldock; On-site; GBP 10,000 - 20,000; Part time

Job summary

Garden House Hospice Care is seeking an Assistant Store Manager for their newly renovated store in Baldock. This part-time role involves driving sales, managing a team, and ensuring an excellent customer experience in a charity environment. Candidates should have retail experience and a passion for pre-loved goods.

Qualifications

• Experience in retail, ideally within the charity sector.
• Experience managing staff and volunteers.
• Creative flair and strong customer service passion.

Responsibilities

• Drive sales and promote Gift Aid to maximize revenue.
• Maintain high standards of display and cleanliness.
• Manage deliveries and collections of donated goods.

Skills

Retail experience

People management

Communication skills

Customer service

IT skills

Tools

Excel

Word

Outlook

Job description

We’re looking for an Assistant Store Manager with a passion for pre-loved goods to support the team at our newly renovated store in Baldock!

This is an exciting time to be joining our retail team as we embark on ambitious plans to renovate our stores. By adding a little love to our pre-loved shops, we hope to not only increase vital income, but elevate the shopping experience for our community.

What does the Assistant Store Manager role involve?

• Driving sales and promoting Gift Aid to reach maximum revenue potential
• Maintaining a high standard of display, presentation and cleanliness throughout the store
• Seeking new opportunities to market the store, including organising promotional events and activities locally and via social media
• Managing the deliveries and collections of donated goods and delivering an excellent standard of customer service
• Working collaboratively with the Store Manager to build and develop a motivated team of staff and volunteers.

This is a part-time role of 15 hours/2 days per week. Our stores are open 7 days a week so this role will require weekend working on a rota basis. Candidates should be flexible as there may be the need to work in other shop locations as required.

What skills are we looking for in an Assistant Store Manager?

• Retail experience, ideally within the Charity sector
• Have experience in people management, including experience of working with and managing volunteers
• Great communication skills along with a can-do attitude
• A creative flair and passion for customer service
• Be confident working in a fast-paced environment
• Be proactive, driven and commercially aware
• Have strong IT skills with a good knowledge of Excel/Word/Outlook packages
• Aspire to the Charity’s ethos and values.

Interested?

If you’d like to find out more about our Assistant Store Manager role, please contact the store directly on: [e-mail].

Closing date for applications: 20^th June 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.Whilst we’d love to get back to everyone who applies to our roles, we will only be in touch if your application is successful, if you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.