Assistant Store Manager (Assistant Head Coach)

NIKE, Inc.; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global sportswear company seeks a Retail Manager in Bournemouth to deliver exceptional service and manage a diverse team. The ideal candidate has extensive retail experience, strong leadership skills, and a passion for sports. This role includes opportunities for bonuses, employee discounts, and career development in a motivating environment.

Benefits

Monthly bonus payments

Employee discounts

Benefits package, Pension & Share scheme

Access to sports activities

Qualifications

• Extensive retail experience including management roles.
• Very good command of English language.
• Experience in providing exceptional consumer service.

Responsibilities

• Coordinate and supervise a diverse team to ensure an excellent work atmosphere.
• Implement operational processes to achieve sales targets.
• Oversee departments like Commercial and Consumer Experience.

Skills

Leadership

Communication

Retail management

Customer service

Team development

Job description

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.
  
  A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.
Qualifications:
• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends.
  
  Attractive salary that evolves with the market and experience.
• Opportunity on receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.