Assistant Store Manager - Altrincham (40 hours)

Rituals; Altrincham; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to inspire and lead a dedicated team. In this pivotal role, you'll motivate your team to deliver exceptional customer service while supporting the Store Manager in daily operations. Your leadership will foster a culture of trust and collaboration, ensuring that every customer has a meaningful shopping experience. If you have a passion for retail and a knack for people management, this is an exciting opportunity to make a significant impact in a vibrant store environment.

Qualifications

• Prior experience as Assistant Store Manager or equivalent in retail/hospitality.
• Strong people management and communication skills.

Responsibilities

• Motivate team and ensure a meaningful shopping experience for customers.
• Support Store Manager in creating a culture of trust and teamwork.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

1. Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
3. Experience in sharing knowledge to drive behavioural change and develop others.
4. Decision-making and problem-solving skills.