Assistant Store Manager - Aberdeen (40 hours)

Rituals UK & Ireland (B Corp™); Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where your leadership and people management skills will shine. You will play a crucial role in motivating your team and ensuring a remarkable shopping experience for every customer. This role offers the chance to grow your skills while contributing to a culture of trust and collaboration. With training opportunities and a competitive bonus scheme, you will be part of a dynamic team that values engagement and performance. If you're ready to inspire and lead, this is the perfect opportunity for you.

Benefits

Training and Development Opportunities

Competitive Bonus Scheme

Employee Discount

Wellbeing Initiatives

Company & Team Events

Qualifications

• Experience as Assistant Store Manager or equivalent in retail/hospitality.
• Strong people management and coaching skills.
• Proven decision-making and problem-solving abilities.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Assist the Store Manager with daily business activities.
• Support recruitment and retention of a diverse team.

Skills

People Management

Communication

Motivation

Coaching

Decision-Making

Problem-Solving

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities.

Bring all of you

High on energy, low on ego, and with a sense of humor!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On Top Of That, You Have

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events