Assistant Store Manager 40 hours/week - Luton The Mall

Vodafone; Luton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major telecommunications company in Luton is seeking a Retail Assistant Manager to support the Store Manager and lead a team of Retail Advisers. The role involves achieving sales targets, providing customer service, and managing operational duties. Candidates should have supervisory experience, leadership skills, and a passion for technology.

Benefits

Competitive salary

Bonus structure

Diverse and driven team

Qualifications

• Experience in a supervisory or assistant manager role.
• Comfortable working in a fast-paced, target-driven environment.
• Organised and dependable with an eye for operational detail.

Responsibilities

• Support the Store Manager in achieving sales and service targets.
• Lead the team to deliver top-tier customer experiences.
• Handle operational duties including scheduling and stock control.

Skills

Strong leadership and team motivation skills

Excellent communication, sales, and problem-solving abilities

Passion for technology and helping customers

Ability to work in a fast-paced environment

Job description

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Location: Luton The Mall
Salary: Real Living Wage + bonus structure
Hours: 40 hours per week
Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.
Please note if your application is successful your personal details and application will be shared with our Franchise Partner.

What will you be doing?
We are seeking a motivated and sales oriented Retail Assistant Manager to join our growing team in our Vodafone Luton The Mall Partner store. In this role you will be supporting the Store Manager in managing a team of fantastic Retail Advisers, making sure to do all you can to help them achieve their potential. You will be helping with back office tasks such as holidays and rotas. You will be setting the sales floor ablaze with your enthusiasm to lead by example.
Key Responsibilities:

• Support the Store Manager in achieving and exceeding sales and service targets
• Lead and inspire the team on the shop floor to deliver top-tier customer experiences
• Be a product expert - advising on mobile plans, broadband packages, upgrades, and smart devices
• Handle operational duties including scheduling, stock control, and cash handling
• Drive individual and team performance through coaching, feedback, and support
• Step up to lead the store in the Store Manager's absence
• Ensure all policies, procedures, and health & safety standards are upheld

Who are we looking for?
We are looking for people who are level headed, have a mature mind-set, combined with enthusiasm, energy and drive. It can be a demanding role and you'll need to be able to commit to some weekend work as well as week days, but for the right person, it's an amazing opportunity to work for one of the UK's most valuable brands.

• Experience in a supervisory or assistant manager role
• A passion for technology and helping customers find the right connectivity solutions
• Strong leadership and team motivation skills
• Excellent communication, sales, and problem-solving abilities
• Comfortable working in a fast-paced, target-driven environment
• Organised and dependable, with an eye for operational detail

What's in it for you?
This role offers a competitive salary, along with a bonus structure. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.