Assistant Store Manager (40 Hours) - Icon O2

Under Armour; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you will lead a dedicated team to deliver exceptional customer experiences and achieve sales goals. This role emphasizes the importance of inspired leadership and teamwork, ensuring operational excellence and a strong service culture. You'll partner closely with the Store Manager to maintain merchandising standards and optimize payroll, while also focusing on continuous training and development of your team. If you're passionate about retail and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Proven leadership skills with a focus on customer experience.
• Ability to empower and align diverse teams effectively.

Responsibilities

• Lead a team to achieve sales and profitability targets.
• Oversee inventory control and ensure compliance with policies.

Skills

Inspired Leadership

Team Player

Customer Experience Management

Inventory Control

Job description

Assistant Store Manager (40 Hours) - Icon O2

Position Summary
Under the direction of the Store Manager, lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

Essential Duties And Responsibilities include but are not limited to the following:

• Own the service culture and customer experience.
• Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand.
• Partner with the Store Manager in maintaining all standards covering merchandise and floor sets.
• Under the direction of the Store Manager, oversee all areas of inventory control; monitor store shrink performance within outlined expectations.
• In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust onboarding and continuous training.
• Provide timely and constructive feedback to the Store Manager in all facets of store operations.
• Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meets the needs of the business.
• Compile customer feedback on product and communicate to Retail Operations team.
• Ensure compliance with all UA policies and procedures.

Qualifications (Knowledge, Skills & Abilities) include but are not limited to the following:

• Inspired Leadership: Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders.
• Team Player: Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment.
• Humble & Hungry: Confidence without arrogance; driven to continually “up their game