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An established industry player in pet care is seeking an Assistant Store Manager to join their vibrant team in East Grinstead. This role is perfect for someone passionate about retail and pets. You will oversee store operations, lead a dedicated team, and ensure high standards of customer service. With comprehensive training and a supportive work environment, you will have the opportunity to grow and thrive. Enjoy competitive pay, an annual bonus, and a range of benefits designed to support your well-being. If you’re ready to make a difference in the pet care industry, this is the role for you!
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Pets at Home Group Plc
Retail
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Yes
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5e3acc1b65f1
3
02.05.2025
16.06.2025
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Description
Assistant Store Manager – East Grinstead
Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.
What’s the role?
Reporting to the Store Manager, you will be a vital member of the store management team. You will be a Duty Manager and take full responsibility for the store in the absence of the Deputy or Store Manager. You will be involved in absolutely everything of the store's running, such as recruitment, stock control and store standards. Your Store Manager will empower you to ensure that your team are maximising sales and performance across all primary KPI's. You will lead from the front with a hands-on approach. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive salary, opportunity to earn an annual bonus , as well as a comprehensive range of benefits.
Who are we looking for?
• Experienced in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week.
• Passionate for retail and has a proven track record of delivering high standards and great results.
• A team player with excellent communication skills to engage and inspire your team.
• Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.
Your Benefits
We reward and recognise our managers in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
• Annual bonus
• at least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand
Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.