Assistant Store Manager

Frasers Group; Yeovil; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to support store operations and drive sales in a dynamic retail environment. This role is pivotal in leading a motivated team, ensuring exceptional customer service, and managing inventory effectively. With a strong emphasis on leadership and sales, you'll help create a positive shopping experience while developing your team’s skills. The company offers a vibrant workplace with numerous perks, including commission bonuses and discounts. If you have a passion for cycling and retail, this is an exciting opportunity to make a significant impact in a thriving store.

Benefits

Commission led bonuses

Monthly Group Rewards and Recognition

Fearless1000 Incentive Scheme

Development Courses with National Qualifications

40% Instore Uniform Discount

Discounted Gym membership

20% Discount across all Fascia

Ride-To-Work Scheme

Qualifications

• Experience in retail management, preferably in cycling or sporting goods.
• Strong leadership and customer service skills are essential.

Responsibilities

• Assist Store Manager in leading the team to achieve sales targets.
• Promote exceptional customer service and manage inventory effectively.

Skills

Leadership

Customer Service

Sales Skills

Communication Skills

Organisational Skills

Problem-Solving Skills

Education

Previous retail management experience

Knowledge of cycling products

Tools

Basic computer applications

Job description

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Company Description

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description

The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.

Responsibilities

• Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
• Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
• Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
• Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
• Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
• Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
• Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
• Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
• Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
• Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.

Qualifications

• Previous retail management experience, preferably in the cycling or sporting goods industry.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Sales-oriented with a track record of meeting or exceeding sales targets.
• Knowledge and passion for cycling and cycling products.
• Ability to work in a fast-paced retail environment.
• Strong organisational and problem-solving skills.
• Proficiency in basic computer applications.
• Flexibility to work weekends and evenings as required by the store's operating hours.

Additional Information

We've got a lot to offer..

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme
• We offer a wide range of Development Courses with National Qualifications
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions)