Assistant Store Manager

EVANS CYCLES; Yeovil; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager, where you'll support the Store Manager in driving sales and delivering exceptional customer service. This role offers a unique opportunity to lead a passionate team in a vibrant retail environment. With a focus on leadership, training, and inventory management, you'll play a key role in ensuring the store meets its sales goals while providing a top-notch experience for customers. Enjoy a comprehensive perks package, including commission bonuses and discounts, as you help shape the future of retail in the cycling industry. If you're ready to take your career to the next level, this position is perfect for you!

Benefits

Commission led bonuses

Monthly Group Rewards

Fearless1000 Incentive Scheme

Development Courses with National Qualifications

40% Instore Uniform Discount

Discounted Gym membership

Group Wide 20% Discount

Ride-To-Work Scheme

Qualifications

• Previous retail management experience, preferably in cycling or sporting goods.
• Strong leadership and excellent customer service skills.

Responsibilities

• Assist the Store Manager in leading the team and achieving sales targets.
• Manage inventory and oversee cash handling procedures.

Skills

Leadership

Customer Service

Sales Orientation

Communication Skills

Organisational Skills

Problem-Solving Skills

Education

Retail Management Experience

Knowledge of Cycling Products

Tools

Basic Computer Applications

Job description

The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.

Responsibilities:

• Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
• Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
• Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
• Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
• Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
• Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
• Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
• Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
• Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
• Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.

What's in it for you?

Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme
• We offer a wide range of Development Courses with National Qualifications
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions)

Minimum Requirements:

• Previous retail management experience, preferably in the cycling or sporting goods industry.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Sales-oriented with a track record of meeting or exceeding sales targets.
• Knowledge and passion for cycling and cycling products.
• Ability to work in a fast-paced retail environment.
• Strong organisational and problem-solving skills.
• Proficiency in basic computer applications.
• Flexibility to work weekends and evenings as required by the store's operating hours.