Assistant Store Manager

TN United Kingdom; Yeovil; On-site; GBP 25,000 - 35,000; Full time

Job description

The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.

Responsibilities

• Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
• Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
• Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
• Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
• Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
• Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
• Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
• Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
• Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
• Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.

Qualifications

• Previous retail management experience, preferably in the cycling or sporting goods industry.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Sales-oriented with a track record of meeting or exceeding sales targets.
• Knowledge and passion for cycling and cycling products.
• Ability to work in a fast-paced retail environment.
• Strong organisational and problem-solving skills.
• Proficiency in basic computer applications.
• Flexibility to work weekends and evenings as required by the store's operating hours.

Additional Information

We've got a lot to offer..

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions)