Assistant Store Manager

www.findapprenticeship.service.gov.uk - Jobboard; Weymouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization in Weymouth is seeking an Assistant Store Manager to enhance customer journeys and support daily operations. As the right candidate, you will have experience in customer service and supervisory roles, while being passionate about exceptional retail standards. This position offers flexibility and numerous benefits including annual leave, discounts, and a supportive work culture.

Benefits

38 days annual leave (plus buy/sell options)

Wagestream early wage access

Supportive leave policies

25% staff discount

Health cash plan

Access to Virtual GP and EAP

Pension with up to 10% employer contribution

Cycle to work scheme

Retail and gym discounts

Qualifications

• Experience in a customer-facing role is essential.
• Proven supervisory experience to guide and support staff.

Responsibilities

• Support the Store Manager with daily operations.
• Ensure the highest standards of customer service.

Skills

Experience in a customer-facing role

Supervisory experience

Commercially driven with innovative ideas

An inclusive approach to team development

Passion for delivering exceptional customer service

Results-driven with integrity

Job description

Are you looking for an opportunity to progress in store management?

We’re seeking an Assistant Store Manager to join our home store team in Weymouth (DT4 8PN). This could be the perfect match for you!

Role Overview:

As an Assistant Store Manager, you will support the Store Manager with daily operations and take full responsibility in their absence. You will inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values. Your contributions will include:

• Ensuring the highest standards of customer service
• Achieving sales targets
• Maintaining visual merchandising standards
• Maximising sales through physical and digital channels
• Supporting recruitment and development of volunteers
• Meeting campaign activity expectations
• Collaborating with the manager to generate stock

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. The role involves physical activity due to the volume of donations, but it is rewarding as you contribute to funding life-saving research.

Candidate Requirements:

• Experience in a customer-facing role
• Supervisory experience
• Commercially driven with innovative ideas
• An inclusive approach to team development
• A passion for delivering exceptional customer service and retail standards
• Results-driven with integrity

About Us:

The British Heart Foundation (BHF) offers a wide range of quality furniture, clothing, jewellery, and more, available in-store and online. Our vision is a world where everyone has a healthier heart for longer, funded by cutting-edge research and innovation.

We connect with communities and promote sustainability by reducing waste through reuse initiatives. With over 700 stores, we prevent around 70,000 tonnes of waste from landfill annually, receiving millions of donated items.

Our commitment to Equality, Diversity, and Inclusion (EDI) is embodied in our strategy, "Igniting Change," and supported by various employee groups, creating an environment where all colleagues and volunteers can succeed.

Benefits of Joining BHF:

• 38 days annual leave (plus buy/sell options)
• Wagestream early wage access
• Supportive leave policies
• 25% staff discount
• Health cash plan
• Access to Virtual GP and EAP
• Pension with up to 10% employer contribution
• Cycle to work scheme
• Retail and gym discounts