Assistant Store Manager

bp retail; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in the West Midlands is seeking an Assistant Store Manager to lead operations and support the team. The ideal candidate will have strong leadership and retail experience, ensuring safety and compliance while delivering exceptional customer service. The role offers flexible hours and various employee benefits, including management bonuses and career progression opportunities.

Benefits

Management bonus (up to 11.25% of annual salary)

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust (24/7 online GP, financial and wellbeing services)

Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Proven ability to lead a team and manage store operations.
• Experience in retail and a focus on safety and compliance.
• Strong interpersonal skills to engage with the team and customers.

Responsibilities

• Lead the store team and ensure top safety priority.
• Ensure compliance with legal and safety procedures.
• Deliver exceptional customer service and drive continuous improvement.
• Support management tasks including recruitment and training.

Skills

Strong leadership

Retail experience

Customer service

Team management

Job description

Assistant store manager

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Management bonus (up to 11.25% of annual salary)
• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What we’re looking for

We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.

What you are responsible for

As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.

• Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
• Ensure legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations
• Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
• As an Assistant Store Manager, it will be your responsibility to support with the team’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.

How to apply

— simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.