Assistant Store Manager

Poundland & Dealz; Walton-on-Thames; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Birthday day off

Holiday entitlement

Annual bonus

Wellbeing resources

Staff Shop discounts

Early wage access

Training and development

Job summary

Poundland is seeking an Assistant Store Manager at Walton-on-Thames to support the Store Manager in driving sales, coaching the team, and delivering outstanding store standards every day. You will be at the heart of the store, ensuring excellent customer service, smooth operations, and a welcoming environment for colleagues and customers alike.

The role requires a confident, people-focused leader who can develop talent, manage stock and loss prevention, and stay composed in a fast-moving retail

Qualifications

• Previous retail experience with a track record of leading teams.
• Strong organisational skills and commercial awareness.
• Calm under pressure with a proactive, customer-focused approach.

Responsibilities

• Support the Store Manager to lead and motivate the team.
• Coach and develop colleagues to deliver outstanding service.
• Oversee stock, store standards, and loss prevention.
• Monitor performance and day-to-day store operations.

Skills

Leadership

People management

Customer service

Retail operations

Job description

Join us here at Poundland as an Assistant Store Manager and play a key role in supporting the Store Manager to lead, motivate, and inspire the team to deliver amazing service and outstanding store standards every day.

You’ll be right at the heart of the store, helping drive performance, hit targets, and make sure everything runs smoothly, from customer service and team coaching to stock management, operational excellence, and loss prevention. With your support, the store will be a safe, welcoming, and well-organised environment for our colleagues and customers alike.

A confident, people focused approach is essential. You’ll inspire your team, develop future succession, and lead by example, while keeping an eye on sales, performance, and the day-to-day operations of a busy retail store.

Previous retail experience and essential people leadership skills will help you thrive, along with strong organisation, commercial awareness, and the ability to stay calm and focused in a fast-moving environment.

We offer rewards that go beyond the payslip, including:

• 10% employee discount card with increased discount events over the year.
• Celebrate your birthday, you’ll get an extra day off for your birthday.
• 28 days holiday a year inc banks, rising by one day a year up to 33 days.
• Annual Bonus scheme based on company and store performance.
• We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
• My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
• For those unexpected moments, our partnership with a financial wellbeing platform enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
• Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
• Plus, life assurance, loyalty service awards and people’s pension..

Bring your leadership, commercial thinking, and passion for developing people — and we’ll support you in taking the next step towards future Store Manager opportunities within Poundland.

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.