Assistant Store Manager

Poundland & Dealz; Swansea; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Birthday off

28 days holiday

Annual bonus

Retail Trust wellbeing

Staff Shop discounts

Early wage access

Training & development

Life assurance

Loyalty awards

Pension

Job summary

Poundland & Dealz in Swansea is seeking an Assistant Store Manager to support the Store Manager in leading a team to deliver outstanding service and store standards.

You will drive performance, manage stock and loss prevention, coach colleagues, and ensure smooth day-to-day operations. A confident, people-focused approach, resilience, and commercial awareness are essential.

Qualifications

• Previous retail experience and essential people leadership skills.
• Strong organisation, commercial awareness, and the ability to stay calm in a fast-moving environment.

Responsibilities

• Assist Store Manager to lead, motivate and inspire the team to deliver outstanding service and store standards.
• Help drive performance, hit targets and ensure smooth operations across customer service, coaching, stock management and loss prevention.
• Oversee day-to-day operations and support in creating a safe, welcoming store for colleagues and customers.

Skills

Retail leadership

People management

Customer service

Organisational skills

Job description

Join us here at Poundland as an Assistant Store Manager and play a key role in supporting the Store Manager to lead, motivate, and inspire the team to deliver amazing service and outstanding store standards every day.

You’ll be right at the heart of the store, helping drive performance, hit targets, and make sure everything runs smoothly, from customer service and team coaching to stock management, operational excellence, and loss prevention. With your support, the store will be a safe, welcoming, and well-organised environment for our colleagues and customers alike.

A confident, people focused approach is essential. You’ll inspire your team, develop future succession, and lead by example, while keeping an eye on sales, performance, and the day-to-day operations of a busy retail store.

Previous retail experience and essential people leadership skills will help you thrive, along with strong organisation, commercial awareness, and the ability to stay calm and focused in a fast-moving environment.

We offer rewards that go beyond the payslip, including:

• 10% employee discount card with increased discount events over the year.
• Celebrate your birthday, you’ll get an extra day off for your birthday.
• 28 days holiday a year inc banks, rising by one day a year up to 33 days.
• Annual Bonus scheme based on company and store performance.
• We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
• My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
• For those unexpected moments, our partnership with a financial wellbeing platform enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
• Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
• Plus, life assurance, loyalty service awards and people’s pension..

Bring your leadership, commercial thinking, and passion for developing people — and we’ll support you in taking the next step towards future Store Manager opportunities within Poundland.

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.