Assistant Store Manager

JR United Kingdom; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to oversee team operations and ensure customer satisfaction. You will lead store activities, promote safety, and manage compliance with policies. Ideal candidates will have strong leadership skills and retail management experience. Flexible hours and management bonuses are among the benefits offered.

Benefits

Management bonus (up to 11.25% of annual salary)

Flexible hours

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Free barista style hot drinks

Family leave

Competitive pay rates

Share save scheme

Qualifications

• Strong leadership skills to manage and energize a team.
• Retail management experience is preferred.
• Ability to ensure safety compliance and deliver excellent customer service.

Responsibilities

• Lead the store team and manage store operations.
• Ensure safety compliance in line with policies.
• Deliver exceptional customer service and drive continuous improvement.

Skills

Leadership

Retail experience

Customer service

Job description

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We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Management bonus (up to 11.25% of annual salary)
• Flexible hours
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Share save scheme
• Find out more about our benefits here

What we're looking for

We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.

What you are responsible for

As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.

• Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
• Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations
• Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
• As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.

How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.