Assistant Store Manager

CLAIRE'S; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a leading high street fashion retailer as an Assistant Store Manager, where you will play a pivotal role in driving sales, delivering outstanding customer service, and supporting the development of your store team. This dynamic position offers the chance to work in a fun environment that values creativity and personal growth. With over 3000 stores globally, this opportunity allows you to make a significant impact while being part of a vibrant team that embraces diverse styles and trends. If you're passionate about retail and eager to develop your career, this role is perfect for you.

Qualifications

• Minimum one year of retail management experience required.
• Excellent communication and organizational skills essential.

Responsibilities

• Support Store Manager in driving sales and achieving targets.
• Deliver exceptional customer service and ensure smooth store operations.

Skills

Verbal Communication

Written Communication

Organizational Skills

Customer Service

Problem Solving

Mathematics

Education

High School Diploma or Equivalent

Tools

POS System

Job description

About the Role

As an Assistant Store Manager at Claires, you will support your Store Manager with the following:

• Sales and profit: Driving and achieving retail store targets
• Customer service: Delivering the finest level of customer service
• Store operations: Keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing: You will receive full training

About Claire's

• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women, accommodating all moods, attitudes, and styles, including: feminine and pretty, unique/individual, and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious, and willing to learn, we will provide you with the skills you need to grow in our company!

About You

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understands the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.