Assistant Store Manager

AkzoNobel; Truro; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading paint and coatings company is seeking an Assistant Store Manager in Truro to support management in increasing sales and engaging the sales team. This full-time role includes responsibilities in customer relationship management and operational excellence. Benefits include competitive salary, 25 days holiday, and comprehensive employee support programs.

Benefits

25 days holiday excluding bank holidays

Employee Assistance Programme

Company pension

Flexible benefits scheme

Qualifications

• Proven experience in supervising a store and reviewing people/business performance.
• Driving license is essential.
• Commercially astute.

Responsibilities

• Support the Store Manager to deliver a culture of engagement & the national engagement plan.
• Assist in nurturing a high performing sales team.
• Collaborate with colleagues in ownership of P&L.
• Cultivate strong customer relationships.
• Support improvement initiatives.

Skills

Excellent communication

Customer service

Interpersonal skills

Organizational skills

Calm under pressure

Tools

Business systems

Job description

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

2024 Akzo Nobel N.V. All rights reserved.

Assistant Store Manager
DDC Truro, Cornwall TR1 3JD
£29,200 per annum

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose
An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence.

This is a fulltime 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some occasional Saturday shifts.

Job Responsibilities
• Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
• Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
• Own & manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
• Cultivate & maintain strong customer relationships.
• Help review performance + monitor customer/store trends
• Support improvement initiatives.

Job Requirements
• Proven experience in supervising a store and reviewing people/business performance.
• Driving license is essential
• Understanding the importance of nurturing and inspiring colleagues
• Comfortable using business systems.
• Commercially astute.

What Makes You Stand Out
• Excellent communication, customer service & interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised & with an eye for detail.
• Calm under pressure.

What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail
• card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

#LI-LB1

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID:48394