Assistant Store Manager

Role overview

As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This includes managing the team, ensuring excellent customer service, achieving sales targets, and maintaining high standards of visual merchandising and store presentation.

You'll assist with administrative tasks such as stock ordering and management, cash handling, and reporting. You will play a key role in creating a positive and productive work environment, ensuring the store meets business objectives. Our colleagues are vital in our mission to help customers 'See More and Be More' by providing tailored eyecare and eyewear solutions to maximize their visual potential and enhance their lifestyles.

We are open to discussing flexible working options to fit your ideal schedule, whether that's around school runs or a compressed week.

Who are we?

We are Vision Express, with over 550 stores across the UK and Ireland, offering a variety of locations from city centre flagships to coastal stores. We are part of the EssilorLuxottica family, the global leader in lenses, frames, and sunglasses, home to brands like Ray-Ban, Oakley, Costa, and more.

Who is the perfect candidate?

• Show strong leadership and management skills to support your colleagues
• Excellent communication skills to build rapport and translate technical information for customers
• Exceptional attention to detail in maintaining accurate customer records and prescriptions
• Ability to work effectively with team members across the store
• Capability to handle pressure and challenging situations in a fast-paced retail environment
• Confidence, passion, drive, and enthusiasm
• Ability to monitor and analyze sales performance data for improvements
• Experience in training and coaching colleagues to meet store goals

Additional information

• Performance-based bonus and incentives
• Competitive pension scheme
• Private medical cover
• Life assurance (4x your salary)
• Annual free eyewear from day one
• Opportunities to participate in the OneSight Foundation initiatives
• Discounts for friends and family
• Employee Assistance Program for confidential support
• 33 days annual leave, increasing with service, plus holiday purchase/sell options
• Flexible health benefits, including health cash plans and dental cover
• Engagement in company communities and peer sharing
• Flexible lifestyle benefits such as gym discounts, dining cards, and travel insurance
• And much more!