Assistant Store Manager

Saltrock; Street; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Uniform allowance

50% discount on Saltrock products

Extended holiday entitlement (33 days)

Job summary

Saltrock is hiring an Assistant Store Manager on a 40 hour contract to join our coastal lifestyle brand in the UK. You will support the Store Manager, drive customer service, and lead a small team to deliver excellent in-store experiences.

You will help with training, merchandising, and achieving sales targets while maintaining brand standards and store presentation. This is a hands-on role in a busy retail environment offering career progression.

Qualifications

• Retail experience of at least 1 year in a supervisory role.
• Strong customer service focus and communication skills.
• Experience in merchandising and visual presentation is desirable.

Responsibilities

• Monitor and support the Store Manager to achieve store KPI’s.
• Motivate team members to deliver exceptional service and maximise sales opportunities.
• Support Store Manager in training and development of team members.
• Help achieve sales targets by promoting product and brand while processing transactions.
• Visually merchandise in line with Brand guidelines.
• Create a welcoming, positive store atmosphere for customers.
• Maintain high housekeeping standards for a healthy, safe store.
• Provide product knowledge to customers, including features and stock availability.
• Assist with markdowns/price changes within agreed timescales.
• Keep product tidy and replenish as needed.
• Process deliveries promptly.

Skills

Customer Service

Visual Merchandising

Job description

Like the idea of joining the Saltrock family? We are looking for a Assistant Store Manager on a 40 hour contract to come aboard and join the next part of our adventure!

The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.

Job Description

A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.

• Monitor and support the Store Manager to achieve store KPI’s
• Motivative team members to deliver exceptional service, maximising every sales opportunity
• Support Store Manager in training and development of team members
• Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
• Visual merchandising product in conjunction with Brand guidelines
• Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
• Keeping housekeeping to a high standard the outcome being a healthy and safe store
• Be able to feed our customers with information about our product including features and benefits and stock availability
• Help implement any markdown/price alterations within agreed timescales
• Keeping our product tidy and presentable and replenish as needed
• Process deliveries in timely manner

What you will bring on the journey

• Experience of at least one year of being in a Retail Assistant Manager/team leader role
• A warm and friendly manner that fits with our culture
• A passion for selling and interacting with customers
• Recognition of the importance of strong visual merchandisingExperience in Retail
• Managing a small team would be desirable but not essential

What we offer you

• Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
• Uniform allowance
• 50% discount (off RRP) on all Saltrock products

Reporting to

Store Manager

Skills

Customer Service

visual merchandising