Assistant Store Manager

Big Yellow Self Storage; Sheen; On-site; GBP 29,000 - 36,000; Full time

Job summary

A leading company in self-storage solutions is seeking an Assistant Store Manager in Sheen. The successful candidate will work closely with management, driving store performance and leading a dedicated team while ensuring top-notch customer service. Benefit highlights include competitive pay, an annual bonus scheme, and opportunities for professional development. The role requires a proactive approach to team and operations management, alongside a passion for exceeding customer expectations.

Benefits

Competitive pay

Quarterly bonuses

Additional birthday day off

28 days holiday entitlement

Training and career support

Pension scheme

Gym discounts

Cycle to work scheme

Employee assistance programme

Volunteer day off

Qualifications

• Proven experience in retail management or supervisory roles.
• Ability to lead a team and foster a positive working environment.
• Strong customer service skills and operational knowledge.

Responsibilities

• Leading the store team and managing performance.
• Ensuring excellent customer service and operational standards.
• Monitoring financial performance and cost control.

Skills

Leadership

Customer Service

Team Management

Operational Awareness

Job description

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Role: Assistant Store Manager / Location: Sheen / Salary: £29,627 per annum (OTE £32,589) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.

What We Give Back To You

We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement of 28 days, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)
  
  

What you`ll be doing

Responsibilities

As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

• Leading from the front and work shoulder to shoulder with your team
• Managing, recognising and rewarding your team whilst maximising the performance of your store
• Identify the potential of your team to ensure there is a strong pipeline of talent
• Support in creating a working environment where people are happy to come into work
• Ownership of store financial contribution in order to drive sales and control costs
• Ensure you and your team always provide the highest level of customer service
• Maintain commercial awareness of competitors to improve team and store performance
• Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
• Encourage a positive and flexible approach to daily management of the store/team
  
  

Find out more about a Store Role

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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