Assistant Store Manager

JR United Kingdom; Reading; On-site; GBP 32,000; Full time

Job summary

A luxury brand is seeking an Assistant Store Manager for their new store in Reading. The role involves delivering exceptional customer experiences, driving sales, and leading a team. Candidates should have over 3 years of store leadership experience in luxury retail and a passion for delivering great customer service. A flexible schedule is required. Competitive compensation includes a base salary of £28,000 plus bonus and commission.

Qualifications

• 3+ years of experience in store leadership within luxury retail.
• Proactive individual who takes ownership of challenges.
• Availability to work a flexible schedule, including weekends.

Responsibilities

• Deliver world-class customer experience and build relationships.
• Drive sales and maximize profit, accountable for store performance.
• Recruit and retain team members, responsible for their development.
• Maximize operational efficiency and oversee store activities.
• Control costs and manage loss prevention.

Skills

Store leadership experience

Customer service skills

Team collaboration

Results-driven mindset

Job description

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This is an exciting opportunity to join a Luxury brand who are are seeking and Assistant Store Manager for their fabulous new store in Reading.
£28000 plus bonus and commission OTE-£32000
As Assistant Manager you set the standardmaking strategic decisions, big and small, that drive success. With an eye for detail and a passion for excellence, youll create a luxury retail experience where every detail counts, and every customer interaction is pure gold. Youll cultivate a vibrant, welcoming environment where your team feels empowered, valued, and excited to be part of something extraordinary. Through your leadership, youll ignite their passion, helping them grow and thrive so they, in turn, create unforgettable experiences for every customer. With every interaction, youll leave a lasting impression Youll embrace the thrill of retail, the pride of leadership, and the momentum of a brand on the rise to global success.
About the Role
Your Key Responsibilities Will Include

• Deliver world class customer experience: leading by example, building and maintaining strong relationships with customers. Offering personalized advice and support.
• Drive sales and maximise profit: You will be accountable for your stores performance. Identifying opportunities to increase your stores contribution. Implementing sales strategies and ensuring the team exceeds performance KPI objectives.
• Recruit and retain the best talent: You will be passionate about your team and be responsible for your teams career development. Continually coaching and training to enhance skills and service quality. Leading succession through your store and creating future leaders for the business.
• Maximise operational efficiency: Co-ordinate and oversee all store activities. Organizing commercial spaces in line with support centre guidelines, managing product placement & service areas to meet sales objectives and brand standards.
• Control costs and manage loss prevention: You will be responsible for making sure your store is operationally sound with effective inventory management controls in place. You will ensure your team protects profit by deterring theft through service.
• Be a great communicator: ensuring seamless communication across all levels.

Qualifications
What Were Looking For:

• 3+ years store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in an Assistant Manager or supervisor role, ready for the next step in their career journey.
• A team player who enjoys fostering collaboration and growth within the team.
• A proactive individual who takes ownership of challenges and delivers solutions.
• A results-driven mindset with experience analysing KPIs and building actionable plans to deliver results.
• Exceptional customer service skills with a positive and proactive attitude.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• A passion for delivering an great experience for all customers

Pay range and compensation package
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you send your CV for a confidential discussion.
Equal Opportunity Statement
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