Assistant Store Manager

Oliver Bonas; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their vibrant team in Norwich. This role is perfect for someone who thrives in a dynamic environment, where positivity and enthusiasm are key. You will work closely with the Store Manager to inspire your team, enhance sales, and deliver exceptional customer experiences. The company values collaboration and creativity, fostering a fun and optimistic workplace. With a flexible contract and a range of generous benefits, this position offers a unique opportunity to grow your career while making a meaningful impact in the retail sector.

Benefits

Generous employee discount up to 60%

Free access to employee assistance programme

Flexible holiday – 30 days

Annual discretionary profit related bonus

Free membership for Health Cash Plan

Auto-enrolment into pension plan

Refer a Friend incentive

Enhanced parental leave

Mental Health First Aider support

Free refreshments and treats in store

Qualifications

• Experience in team management is essential.
• Exceptional organization skills and natural multi-tasking ability.

Responsibilities

• Analyze reports to measure store success and team performance.
• Lead by example and guide team members to meet objectives.
• Ensure exceptional customer experiences alongside the store manager.

Skills

Team Management

Positivity

Organizational Skills

Commercial Awareness

Multi-tasking

Job description

Assistant Store Manager

Oliver Bonas

Norwich

• Competitive salary plus benefits
• Full time

We are looking for an Assistant Store Manager to join Team OB in our Norwich store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximizing sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A Bit About Us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More About The Role …

OB Assistant Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support throughout Looop eLearning platform
• Free refreshments and treats in store

What We Look For

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity