Assistant Store Manager

Frasers Group; Milton Keynes; On-site; GBP 32,000; Full time

Job summary

An established industry player is seeking a driven and proven Assistant Store Manager to join their team in Milton Keynes. This role offers the opportunity to lead a passionate team in a luxury retail environment, maximizing sales and delivering exceptional customer service. You'll be at the forefront of driving performance and ensuring that the team is equipped with the necessary tools and knowledge to succeed. With a focus on personal and team development, this position promises a dynamic and rewarding career path in the fashion retail sector. Join a company that values innovation and excellence in service, and be part of a team that celebrates success and growth.

Benefits

Weekly/Monthly & Quarterly Commercial Bonuses

Stocktake Bonuses

Commission led bonuses

Monthly Group Rewards and Recognition

Long Service awards

Development Courses with National Qualifications

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym membership

20% Discount across all Frasers Group brands

Qualifications

• Strong clientele background with a solid database of personal contacts.
• Exceptional people manager with leadership and motivational skills.

Responsibilities

• Maximise turnover to exceed targets and improve performance.
• Ensure exceptional customer service and team motivation.

Skills

Clientele management

Retail experience

Leadership skills

Communication skills

Analytical skills

Brand awareness

Local area awareness

Job description

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Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Milton Keynes.

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensure all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Additional Information

• Basic rate salary £31,601 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands