Assistant Store Manager

British Heart Foundation; Lytham Moss; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join the British Heart Foundation as an Assistant Store Manager in Lytham Saint Annes. In this role, you will support daily operations, inspire your team, and ensure exceptional customer service in a dynamic retail environment. With opportunities for progression and a commitment to social impact, this position is ideal for driven candidates looking to advance their career in store management.

Benefits

38 days annual leave

Early wage access

Health plans

Pension contributions

Discounts

Qualifications

• Experience in a customer-facing role is essential.
• Supervisory experience required.
• Commercially driven with innovative ideas.

Responsibilities

• Support daily operations in the absence of the Store Manager.
• Inspire staff and volunteers to maintain customer service standards.
• Manage recruitment and development of volunteers.

Skills

Customer service

Team management

Sales tactics

Job description

Assistant Store Manager, Lytham Saint Annes

Client: British Heart Foundation

Location: Lytham Saint Annes, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b5d33811386f

Job Views: 3

Posted: 02.07.2025

Expiry Date: 16.08.2025

Job Description:

The opportunity

Are you looking to progress in store management? We are seeking an Assistant Store Manager to join our fashion store team in Lytham, which could be the perfect match for you!

Role responsibilities include:

• Supporting the Store Manager with daily store operations and taking full responsibility in their absence.
• Inspiring and supporting staff and volunteers to deliver excellent customer service that reflects our values.
• Ensuring high standards of customer service, visual merchandising, and achieving sales targets.
• Supporting recruitment and development of volunteers.
• Working with the manager to generate stock and maximize sales through physical and digital channels.

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. The role can be physically demanding due to donation volumes but rewarding as it contributes to funding life-saving research.

What we are looking for:

• Experience in a customer-facing role.
• Supervisory experience.
• Commercially driven with a capacity for new ideas.
• Inclusive approach to team development.
• Passion for delivering exceptional customer service and retail standards.
• Results-driven with integrity.

Additional information:

We offer a wide range of quality furniture, clothing, jewelry, and more, available both in-store and online. Our work helps reduce waste and fund vital research, making a significant environmental and social impact.

We are committed to equality, diversity, and inclusion, fostering an environment where everyone can succeed.

Why join us?

• Opportunities for internal progression and career development.
• Staff benefits including 38 days annual leave, early wage access, health plans, pension contributions, discounts, and more.

Application process:

1. Click the "Apply" button below.
2. You will be redirected to the BHF Careers page.
3. Complete the application form, submit your CV, and employment history.

Additional notes:

Employment is subject to a satisfactory DBS check. We use anonymous CVs to promote fairness. Early applications are encouraged as the role may close early. Sponsorship is unlikely due to salary criteria.