Assistant Store Manager

Shoe Zone; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading footwear retailer is seeking an Assistant Store Manager in London. Key responsibilities include supporting the Store Manager, motivating staff, and ensuring excellent customer service in a fast-paced environment. The ideal candidate will have supervisory experience in retail and a passion for maintaining high service standards. Benefits include a competitive salary, holidays, profit share, and employee discounts.

Benefits

28 days holiday (increases to 33 after 5 years)

Profit Share Scheme

25% employee discount

Birthday holiday

Opportunities for progression

Workplace pension with life cover

Qualifications

• Experience in retail management or supervisory roles is desirable.
• Strong commitment to customer service standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the Store Manager to motivate the team.
• Ensure excellent customer service is provided.
• Maintain a visually appealing shop floor.

Skills

Retail Management/supervisory experience

Teamwork

Customer service

Job description

shoezone has an opportunity for an Assistant Store Manager to join our team based in Harrow. You will join us on a Full Time, Permanent basis (35.5 hours per week) and in return, you will receive a competitive salary of up to £24,600 per annum.

Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!

Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.

Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Assistant Manager role:

You will play an important role in the business, supporting the Store Manager to motivate a team to deliver first class service and meet business targets.

We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.

Key duties and responsibilities of our Assistant Manager:

- Ensure that every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Work in a busy and fast paced environment
- Make sure the shop floor looks great at all times

What we’re looking for in our Assistant Manager:

- Retail Management/supervisory experience is desirable
- Someone who takes a huge pride in what you do

Benefits you’ll receive as our Assistant Manager:

- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice

Due to the number of applications we receive, if you haven’t heard from us 4 weeks after submitting your application please assume that you have been unsuccessful.

If you feel that you have the skills and experience required to become our Assistant Manager, please click ‘apply’ today. We would love to hear from you!