Assistant Store Manager

JR United Kingdom; Kingston upon Hull; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in outdoor retail seeks an Assistant Store Manager for its Kingston upon Hull location. The role involves overseeing store operations, ensuring exceptional customer service, and managing team performance. Ideal candidates have retail management experience, are KPI-focused, and possess a passion for outdoor activities. Attractive benefits include up to 32 days of holiday and corporate discounts.

Benefits

30 days holiday, increasing to 32 after 2 years

Corporate discounts for employees, friends, and family

Access to Employee Assistance Programme

Qualifications

• Retail management experience preferred in outdoor sports.
• Knowledge of health & safety and customer interaction.
• Interest in outdoor activities is desirable.

Responsibilities

• Manage overall store performance and customer service.
• Ensure compliance with company policies and HR procedures.
• Evaluate performance using KPIs to identify improvement areas.

Skills

Retail management

Customer service

KPI monitoring

Team development

Merchandising

Cash handling

Stock management

Job description

Assistant Store Manager - Nevisport

Role Profile

Reports to: Store Manager/Area Manager

Location: Kingston upon Hull, East Yorkshire, United Kingdom

Salary: Dependent on experience

Hours: 40 hours per week

Role Overview

As the Assistant Store Manager of our store in Kingston upon Hull, you will assist in managing the store's profit and loss through effective team management. You should be commercially aware and KPI-focused, monitoring sales figures to ensure profitability. Customer service is paramount, and you will lead by example to drive service excellence.

The ideal candidate will have retail management experience, preferably in outdoor sports, and possess knowledge of merchandising, team development, customer interaction, cash handling, stock management, and health & safety. An active interest in outdoor activities is desirable.

Key Responsibilities

• Manage overall store performance, including customer service, team, product, and daily operations.
• Ensure compliance with company policies and HR procedures.
• Provide practical solutions and evaluate performance using KPIs to identify areas for improvement.

Benefits

• 30 days holiday, increasing to 32 days after 2 years.
• Corporate discounts for employees, friends, and family.
• Access to Employee Assistance Programme and other benefits.

If you are a dedicated individual with retail management experience and a passion for outdoor activities, we welcome your application. Salary will be determined based on experience and fit.