Assistant Store Manager

Vision Express; Kingston upon Hull; On-site; GBP 27,000 - 34,000; Full time

Job summary

Join Vision Express as an Assistant Store Manager where you will play a key role in leading a team to deliver exceptional customer service while promoting premium eyewear brands. With a focus on flexible working hours and a comprehensive benefits package that includes free eyewear and performance bonuses, you will be part of a dynamic retail environment that values diversity and innovation.

Benefits

Free eyewear up to £550 annually

On target bonuses up to £4,212

25 days annual leave

Employee Assistance Program

Qualifications

• Retail experience, preferably in a leadership role.
• Ability to inspire and motivate a team.
• Strong problem-solving skills with a customer obsession.

Responsibilities

• Support Store Manager in leading and motivating the team.
• Deliver tailored and effective eyecare and eyewear solutions.
• Manage store performance and ensure customer satisfaction.

Skills

Customer Service

Problem Solving

Team Leadership

Job description

Are you a people leader with retail experience interested in working with one of the UK’s leading eyecare providers and selling premium eyewear brands such as Ray-Ban, Oakley and Prada?

As an Assistant Store Manager at Vision Express, you’ll be responsible for supporting the Store Manager with the leadership of colleagues and you’ll motivate and inspire the team to deliver in our mission to help provide tailored and effective eyecare and eyewear solutions to customers every day.

Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.

Benefits

•Free eyewear up to £550 annually with immediate eligibility.
•On target bonuses of up to £4,212, depending on store performance.
•Stretch target bonuses of up to £8,424, depending on store performance.
•Family and friends discount of 75%, 50% and 25% with a free eye test.
•25 days annual leave with the opportunity to buy or sell holiday.
•Employee Assistance Program offering confidential support for your wellbeing.
•Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some experiences you might have:

•Solving complex problems for colleagues and customers.
•Being customer obsessed and providing exceptional customer service.
•Displaying a positive attitude that has influenced others to commit to a cause.
•Active listening, having empathy to understand customer and colleague needs.
•Calm under pressure, supporting customers and colleagues in challenging moments.
•Being a team player, working with colleagues to achieve store targets.
•Having positive energy and the potential to become a brand ambassador.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.

Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.

We are Pioneers bringing heritage into the future

We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.

We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.

Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.

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