Assistant Store Manager

Highland Whisky Shop; Inverness; On-site; GBP 100,000 - 125,000; Full time

Job summary

A growing independent whisky retailer in Inverness seeks a passionate Assistant Store Manager. This permanent full-time role involves overseeing daily operations, ensuring high customer service standards, and managing a close-knit team. Ideal candidates will have retail experience and an enthusiasm for whisky.

Benefits

Competitive salary based on experience

Staff discount and whisky tasting opportunities

Supportive, friendly working environment

Training and opportunities to grow within the business

Qualifications

• Previous experience in a supervisory or management role required.
• Passion for whisky or willingness to learn.
• Comfortable with cash handling and point-of-sale systems.

Responsibilities

• Support the Store Manager in daily operations.
• Lead and motivate the team.
• Manage cash and stock.

Skills

Customer service

Communication

Team supervision

Attention to detail

Education

Experience in a retail environment

Job description

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Direct message the job poster from Highland Whisky Shop

Founder of Highland Whisky Shop in Inverness, Scotland

Company Description

Highland Whisky Shop is a growing independent whisky retailer with a passion for exceptional customer service and a carefully curated range of premium whisky, gin, and other spirits. We’re based in the heart of the Highlands and pride ourselves on our knowledge, hospitality, and welcoming atmosphere.

Role Description

We are looking for an enthusiastic and reliable Assistant Store Manager to join our team full-time. This is a permanent position with opportunities for growth. The ideal candidate will be passionate about whisky and retail, with experience in customer service and team supervision.

As an Assistant Store Manager, you’ll play a key role in the day-to-day running of the shop, supporting the Store Manager and helping to lead a small team. You will be responsible for opening and closing the store, managing cash and stock, and ensuring our high standards of service are consistently met.

Key Responsibilities:

• Support the Store Manager in all aspects of daily operations
• Lead by example and assist in supervising and motivating team members
• Ensure excellent customer service at all times
• Open and close the store (key holder responsibilities)
• Handle cash and process end-of-day reports and reconciliations
• Assist with stock control, merchandising, and deliveries
• Support team training and development
• Help maintain a clean, safe, and welcoming environment

What We’re Looking For:

• Previous experience in a retail environment (ideally in a supervisory or management role)
• A passion for whisky or a willingness to learn
• Strong communication and interpersonal skills
• Reliable, organised, and proactive with good attention to detail
• Comfortable with cash handling and using a point-of-sale system
• Able to work independently and as part of a small, close-knit team
• Flexibility to work weekdays, weekends, and occasional evenings

What We Offer:

• Competitive salary based on experience
• Staff discount and whisky tasting opportunities
• Supportive, friendly working environment
• Training and opportunities to grow within the business

If this sounds like the perfect opportunity for you, we’d love to hear from you!

Pay: £12.71 per hour

Additional pay:

• Performance bonus

Schedule:

• Monday to Sunday

Experience:

• Retail sales: 5 years (required)

Licence/Certification:

• Personal License (preferred)

Work Location:

Highland Whisky Shop, 23 Castle Street, Inverness, IV2 3EP

30/06/2025

01/07/2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Retail

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