Assistant Store Manager

Oliver Bonas; Harrogate; On-site; GBP 25,000 - 35,000; Full time

Job summary

Oliver Bonas is seeking an Assistant Store Manager to work closely with the Store Manager in Harrogate. This role involves motivating the team, enhancing sales, and providing exceptional customer experiences while maintaining operational standards. Candidates should have experience in team management, a positive attitude, and strong organizational skills. Enjoy perks like generous employee discounts and flexible holiday allowances while being part of a supportive and vibrant team.

Benefits

Generous employee discount up to 60%

Flexible holiday - 30 days increasing to 35

Annual discretionary profit related bonus scheme

Free access to 24-hour employee assistance programme

Enhanced maternity and paternity leave

Qualifications

• Experience in team management preferred.
• Exceptional organization skills needed.
• Kind, helpful, and customer-focused attitude.

Responsibilities

• Enhance sales and motivate team.
• Evaluate store performance and guide team.
• Ensure exceptional customer experiences.

Skills

Team Management

Organizational Skills

Commercial Awareness

Multi-tasking

Positive Attitude

Job description

We are looking for a Assistant Store Manager to join Team OB in our Harrogate store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Assistant Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits:

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

In Short

• Industry Retail, Buying & Merchandising
• Founded 1993
• Location Chessington, Surrey with stores throughout the UK and Ireland
• Company size 1000 - 4999

More about Oliver Bonas

Our story starts with our founder, Olly. His creative upbringing, culturally influenced by the many countries he lived in, instilled a love of design and an exploratory spirit from an early age. At university, whilst studying Anthropology, Olly began to bring back gifts for friends from his travels abroad. He turned this into a small business and in 1993 the first shop opened, repainted by his friends with Olly behind a second-hand till.

Three decades on, we now have over 80 stores and have evolved from curating others’ designs to creating our own. Our team of designers now take Olly’s exploratory spirit and channel it into our fashion and homeware collections. We are inspired by the alchemy of great design, fresh thinking and the belief that design has the power to positively effect on how we feel. New designs arrive in store and online to be discovered every week.

Working at OB

Our company values of Work Hard, Play Hard & Be Kind sit at the heart of every role here at OB.

Working at OB is more than just a job; it’s somewhere to build a career you are passionate about.

We consider ourselves to be a sociable and optimistic bunch of people. We are confident and assertive when we need to be, but don’t take ourselves too seriously.

Collaboration and team work is key to our success, and everyone has their part to play in making OB a special place to work.

If this sounds like a culture and environment you want to be a part of, we’d love to hear from you.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

At a company level, we have set out our approach to EDI with our Leadership team with the support of our internal resource groups, The Voices Networks, who are committed to leading on all our initiatives and conveying that message across the business. We empower our managers to promote a sense of belonging within their teams. We also expect everyone at OB to be accountable, value and look out for each other by always being considerate and mindful of others.

Bonas Benefits

• Employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Auto-enrolment into our pension plan
• Healthcare for manager level and above
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support throughout Looop eLearning platform
• Free refreshments and treats in store
• An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022